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How to Correct Stock Levels

Fix discrepancies when physical stock does not match system records.

Goal: System stock quantities match physical inventory counts.
Products Inventory
Choose the right toolStock Count sets absolute quantities after a full physical count. Stock Adjustment adds or subtracts a specific difference.
Phase 1 · Identify the discrepancy
  1. Run Reports → Stock Report for current system quantities.
  2. Perform physical count in warehouse/store.
  3. Compare and list products with differences.
Phase 2 · Correct stock (choose one path)

Path A — Full physical count (Stock Count)

Where: Sidebar → Products → Count Stock
  1. Products → Count Stock.
  2. Select warehouse. Enter counted quantity for each product.
  3. Submit — system sets stock to counted values.

Path B — Single product correction (Adjustment)

Where: Sidebar → Stock Adjustment → Create Adjustment
  1. Stock Adjustment → Create Adjustment.
  2. Select warehouse. Add product with type Add or Subtract.
  3. Enter the difference quantity. Submit.
Stock Count → · Adjustments →
Phase 3 · Verify
  1. Re-run Stock Report — quantities should match physical count.
  2. Spot-check in POS for key products.
Common mistakes
  • Editing product instead of adjusting — Product form does not change stock; use Count or Adjustment.
  • Wrong warehouse — Stock is per-warehouse; select the correct location.